Average Reviews:
(More customer reviews)This is the first time I've ever written a less than complimentary review.This time however I have to let folks know the extremely poor experience I had with the vendor during follow-up email tech discussions.My first complaint was with the instruction manual that obviously was written by someone with English as their third language.Very confusing and in some cases complete lack of ampifying information.Secondly there is no phone link with the company for tech support, email submission only.Nearly all email responses just referred me back to the instruction manual.Why didn't I just return the product?Believe me I regret not doing that especially after purchasing a Sunforce controller that works exceptionally well with simple, fully understandable instruction manual and "live" customer tech support.This is the second time I've submitted a review on this product.My first review generated an unsolicited email from the vendor asking if I would reconsider my review and gave me detailed instructions on how to revise/retract my review.Even those instructions didn't work.My first review was 3-stars, this one is 2-stars and the only reason it's not a 1-star is that the product works well, once you figure out on your own how it works.
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Product Description:
Products trademarked HQRP™ are marketed and sold exclusively by Osprey-Talon. HQRP Solar Charge Controllers are high quality, efficient and reliable Solar Power Regulators. They are perfect for rural electrification system. They offer a lot of possibilities and benefits. LCD display: all systems parameters in digital value, system status as symbols; Intelligent software control; PWM charging mode; Battery type option; Battery Ah setting; Over-load, short circuit, polarity reverse protection, electronic fuse; Temperature compensation setting; Modify parameters through four keys. Solar Controller supports up to 300W of 12V Solar panels and up to 600W of 24V Solar panels. For 12V solar panels, please, use battery and load for 12V solar systems (For 24V solar panels, please, use battery and load for 24V solar systems).
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